Privacy Policy

This policy explains what personal data is collected when you book a session, why it is collected, and what your rights are under the GDPR.

What is collected

• Your name and email address, so the session can be confirmed and prepared.
• The session you booked, its language, the date, time, and whether it is online or in person.
• A payment reference from the payment provider. Card numbers are never seen or stored by this website.

Why it is collected

To perform the booking contract with you, to send confirmations and reminders, and to comply with accounting obligations.

Who it is shared with

Only with the service providers needed to run the booking: the payment provider, the email delivery service, the hosting and database provider, and — for online sessions — the video call service. None of them use your data for their own marketing.

How long it is kept

Booking and payment records are kept for as long as tax law requires. Anything you say during a session is not recorded or transcribed.

Your rights

You can ask for a copy of your data, ask for it to be corrected or deleted, or object to its processing. Reply to your confirmation email or write to stephielistens@gmail.com and it will be handled.